Project R1 RCM – SmartRabbitz

Summary about the offering

A solution developed for a Revenue Cycle Solutions Provider that reduces the total cost to collect revenue, to improve net revenue collected from patients and to enhance patient experience. The application makes it easier for patients to engage in every step of the patient-care journey, improve care-coordination and communication. This enables care providers to spend more time on direct patient care rather than on collecting revenue.

Client’s Requirement

To build a fully featured product suite to support the following objecives:

Increases patient engagement and control
Provide customer level experience for patients
Easier care coordination and communication
To be able to spend more time effectively on direct patient care
Reduce the cost and effort to collect revenue
Improve net revenue collected
Analytics on patient engagement and satisfaction
Analytics on productivity in delivering patient care
Analytics on revenue collection – based on type of care, providers, patient categories, and time frames

SmartRabbitz Solution

An extensive system that spans areas from patient engagement and care coordination to enhanced revenue collection that: Measurably improved patient engagement and satisfaction; Streamlined operations related to scheduling, planning, and delivering patient care services; Decreased cost and effort of revenue collection; Increased net revenue collection by properly defining and linking care packages and payment stages

Backend

DotNet Core

Mobile App

React Native

Database

SQL Server

Cloud Dependencies

Okta Azure Service Bus Tableau

Container & Orchestration

Kubernetes Docker

Modules within the Solution

For Patient Engagement

Provides a seamless customer level experience to patients

For Care providers

For easier care coordination and communication

Revenue collection

To reduce the cost of collecting revenue and to improve net revenue collected

Management dashboards

To provide analytics that helps take management decisions